Harvey Norman Factory Outlets. Harvey Norman is a large Australian-based retailer of furniture, bedding, computers, communications and consumer electrical products.
With the wake of COVID, it presented an opportunity for retailers to help those in need and provide ‘essential’ items for those affected by the global pandemic. We were proactive in noticing this and re-adjusted the strategy for HNFO.
HNFO were unable to sell their products online and didn't have an ecommerce store for customers to purchase, meaning they had to rely on their social channels to drive in-store traffic and sales.
Sales enquiries coming in from April to May
Increase in an already established audience base on Facebook from April to May.
Increase in organic post engagement from April to May.