THE ISLAND app
The Island Sydney, Australia’s first and only floating beach club, has been a quintessential Sydney icon for over 12 years. Known for its stunning views, crafted cocktails, and soulful soundtracks, The Island offers an experience like no other. However, the management faced a significant challenge in optimizing their ticketing and booking system. They needed a solution that could accommodate various boat arrangements, event types (Private and public), and eliminate the limitations posed by their existing system.
The Challenge
Inefficient Boat Arrangement Management:
Event Manager Pro struggled to effectively handle boat arrangements, making it difficult to allocate the right boats for various events.
Limited Event Type Management:
The system lacked the flexibility needed to manage different event types, hindering their ability to cater to a wide range of customer preferences.
Customer Frustration:
The limitations of the system resulted in a frustrating experience for customers, leading to dissatisfaction.
Lost Sales Opportunities:
Due to these limitations, The Island Sydney missed out on potential sales opportunities as the system couldn’t adapt to their unique business needs.
Highlights
80%
Website Performance & Accessibility ( 35% more than old site )
x1.5
Increase in Conversion rate
85%
SEO Performance ( 30% more than old site )
Our Results
- Resounding success in transforming The island Sydney’s ticketing system and online presence.
- Custom web application, website, and efficient booking system led to increased ticket sales and improved conversion rates.
- A seamless purchasing process for customers.
- Elimination of reliance on third-party apps contributed to increased profitability.
- Collaborative efforts between our team and The Island Sydney’s stakeholders resulted in a perfect alignment with their unique business model.
- The new ticketing system ensures the continued delivery of unforgettable experiences for their customers.
